When does the Price Match Policy not apply?
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įor HP Printers, displays, and accessories, yes, the product model number does need to match.ĭo the specifications have to match exactly?ĭo I request a Price Match before or after I make a purchase?
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Price Match: Frequently Asked Questionsĭoes the product model number need to match exactly?įor PCs, no, the product model number does not need to match however the PC must be a "Comparable PC" as described in these terms: desktops and laptops manufactured by Dell, Lenovo, Toshiba, Samsung and HP which have the same specifications (screens, touch capability, operating system, processor, memory, hard drive, optical drive, graphic cards and all other product features) as an HP PC listed on. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals, in-store only, or limited-time promotions. The HP.com sales agent will review and verify the price match request with you on the phone, including determining whether the entity is a nationally recognized on-line retailer, verifying whether the PC is a Comparable PC or whether the identical HP printer, display, and accessory model number is sold on HP.com, and checking the lower price and the availability of the product on HP.com. The applicable PC, printer, display, or accessory on HP.com.The direct fulfilled, pre-tax price and the steps you took to get to the price.The Comparable PC (manufacturer and detailed specification) or identical HP Printer, display, and accessory model number offered by the specific nationally recognized on-line retailer.When you call, please tell the sales agent: Please call us to request a price match and to complete your new purchase as price match requests cannot be completed via e-mail or chat. "Comparable PCs" are defined as desktops and laptops manufactured by Dell, Lenovo, Toshiba, Samsung and HP which have the same specifications (screens, touch capability, operating system, processor, memory, hard drive, optical drive, graphic cards and all other product features) as an HP PC listed on. HP Price Match and Price Protection PoliciesĪt the time of purchase, HP.com will match the current direct-fulfilled, pre-tax price for new "Comparable PCs" and identical HP printer, display, and accessory model numbers from any nationally recognized on-line retailer, such as, ,, ,, and.